Every booking earns your agency a seat at the next tier.
Silver, Gold, Platinum, Diamond — four tiers built for how travel agencies actually grow. Earn Reward Points on every ticket, unlock faster support and premium perks automatically, and redeem RP however your agency needs it.
Three steps, zero paperwork
No enrolment forms, no tier reviews to wait on — your booking history does the work.
Book & fly
Every completed ticket earns Reward Points (RP) and Tier-Qualifying Points (TQP), automatically, no enrolment step.
Climb tiers
Cross a TQP threshold and your agency is promoted the same day — no waiting for a review cycle.
Redeem RP
Spend RP as wallet credit, cashback, a service-fee waiver or a travel voucher, whenever it suits your agency.
Four tiers, one boarding pass each
Progress is based on Tier-Qualifying Points (TQP) earned over your last 12 months of bookings.
Where every partner agency starts — earning from booking one.
Priority support, faster refunds and your first promo codes.
Lounge access, waived service charges, premium inventory.
A dedicated account manager and strategic partner status.
TQP — Tier-Qualifying Points
Earned on every booking, TQP is what moves your agency up the ladder. It doesn't expire mid-tier and resets only against the next threshold once you're promoted — it's purely a progress meter, not a spendable balance.
RP — Reward Points
Your spendable balance. RP is earned at your tier's multiplier on every ticket and can be redeemed as wallet credit, cashback, a service-fee waiver or a travel voucher. Validity stretches from 12 months at Silver to never expiring at Diamond.
Tier benefits matrix
Every perk, side by side, so you know exactly what the next tier unlocks.
| Benefit | Silver | Gold | Platinum | Diamond |
|---|---|---|---|---|
| RP multiplier | 1.0× | 1.5× | 2.0× | 3.0× |
| Support SLA | 8 hours | 2 hours | 30 minutes | 15 minutes |
| Priority support | — | |||
| Phone support | — | — | ||
| Dedicated account manager | — | — | — | |
| Fast refund processing | — | |||
| Exclusive campaigns | — | — | ||
| Premium inventory access | — | — | ||
| Waived service charge | — | — | ||
| Flat 50% off any one flight add-on | — | |||
| Cabin class promo code | — | — | ||
| Extra discount on fares | — | |||
| Free upgrade | — | — | — | |
| Airport lounge access | — | — | ||
| Strategic partner status | — | — | — | |
| RP expiry | 12 months | 24 months | 36 months | Never expires |
Four ways to redeem RP
Wallet credit
Top up your agency wallet directly and spend RP on your next ticket.
Cashback
Convert RP straight to cash, settled to your registered payout account.
Service fee waiver
Offset processing and service fees on upcoming bookings with RP.
Travel voucher
Redeem for a voucher your customers can apply toward their fare.
Ready to earn your agency's seat at the top?
Register free — your first booking starts the clock on Silver.